FAQ

Washington United Terminals

FAQ

Please contact steamship line for paying demurrage. Some steamship lines use emodal and others collect themselves.

Trucker access is not just for trucking companies. It is also for brokers, freight forwards and others that are tracking shipments, checking on bookings, empty availability, container availability and reprinting gate passes. It can also be used to track daily transactions by SCAC and receiving notifications when containers have been delivered or picked up.

Client log in is for Steamship lines only. It is where they check bookings, bill of ladings, rail import or export, equipment releases, gate activity, equipment inventory and reports.

Please contact the steamship line for all LFD (Last Free Day) inquiries and disputes.

Yes, appointments can be made through eModal

Please go to the contact us section under About WUT to email based on a specific subject or to the company directory for direct contacts.

For Import/Export questions please email logistics@uswut.com

If a load is over dimension and will not fit on one 40’ flat rack it could be considered Break Bulk. If the load fits within the length of a 40’ flat rack but is wider and/or taller it is generally considered OOG (Out of Gauge).

If a load is over 90,000lbs it could also be considered break bulk because it is beyond the lifting capacity of our yard equipment.

For Break bulk quotes please contact our Marine department (marine@uswut.com)

For OOG flip/handling costs please contact the appropriate steamship line

For Transload questions please email logistics@uswut.com

A TMF hold is not associated to WUT, it is a hold specific to California but occasionally our system registers it via EDI. If you see a TMF hold please contact us at logistics@uswut.com and we will reach out to our IT department to get it cleared.

Washington United Terminals

Washington United Terminals